Independent contract refiners

Privacy statement

Privacy statement of Special Refining Company BV, established in Zaandam at the Symon Spiersweg 18 (hereafter: Special Refining Company BV),


This privacy statement is applicable for all privacy sensitive information or personal data which is provided to us, e.g. by a registration form, contact form or orders you place with our company. We place great importance to the privacy of our clients and try to protect your personal data with the utmost care. We process our data in accordance with the conditions which are mentioned in the “Algemene Verordening Gegevensbescherming” (AVG) (General Regulation Data Protection).

Special Refining Company BV is responsible according to AVG regarding processing of your personal data. This means that we decide which personal data will be processed, with which purpose and in which way. We are responsible for treating your personal data in a decent and responsible way according to the AVG. In this privacy statement we explain which data we process and for which purposes they are used.

Overview personal data

Below you will find the overview of the personal data we process:

  • First and last name
  • Address data
  • Phone number
  • Email address
  • IP-address of website visitor

Purpose and principles processing personal data

By agreeing to this privacy statement you give explicit permission within the meaning of article 6 lid 1 sub a of the AVG for processing of personal data for the hereafter described purposes. You can withdraw permission at any time. If certain data is not provided to us or not allowed to be processed, we may not be able to serve you well.

If you do not give us explicit permission to process your personal data or you have withdrawn your permission, it can be possible that the principles of articles 6 lid 1 sub b, sub c and/or sub f of the AVG can be applicable. In that case processing of your personal data is possible without your permission provided this is necessary for the execution of our agreement whereof you are, or will be party construct necessity for representation of the justified interest of Special Refining Company BV. Furthermore there can be a legal obligation to process your personal data.

We process your personal data for the following purposes:

  • To call or mail you if necessary for the execution of our services
  • To inform you regarding changes of our services
  • To deliver you our services or your products

We keep your personal data no longer then strictly necessary for realizing the purposes wherefor the information is collected.

Provision to third parties

We can share your personal data with third parties when it is compatible with the purposes which are mentioned above. Provision to third parties can be necessary for execution of our agreement, necessary for the representation of a justified interest of us, or necessary for possible legal obligations resting on us. Companies which are processing your personal data on our behalf, we agree a processing agreement to secure the same level of protection and discretion of your personal data. We remain responsible for these processing operations. Besides described cases we only share your personal data with your explicit consent.

Commercial purposes

We can use your personal data for commercial purposes, e.g. to inform you regarding our services or relevant products or services of careful selected organizations. In that case you will be only informed by email on the registered address. If you not wish to receive information of relevant products or services you can easily click the “unsubscribing” button in the email sent to you.

Your personal data is used by us for market research and optimization of our services. In that case your personal data will be anonymized and is not traceable to you.

Your personal data will not be sold or shared with third parties for commercial reasons, unless your explicit consent.


A cookie is a small text file that during your first visit to our website is stored on your computer, tablet of smartphone. You can unsubscribe for these cookies by changing your settings in your internet browser. Furthermore you can remove all saved data in the settings of your internet browser.

We use the following cookies:

Functional cookies: these cookies are necessary for the technical functioning of the website and your ease of use. These cookies take care of proper use and remember your preferred settings. They are also used for optimization of our website. These are analytic cookies which are not a breach of your privacy wherefor we do not need your permission.

Tracking cookies: We place cookies which are tracking your surfing behavior so we can offer custom content and advertisements. During your first visit to our website we already informed you regarding these cookies and have asked your permission for placement. You can unsubscribe for these cookies to configure your internet browser to not save cookies. Furthermore you can remove all data which is saved via the setting of your internet browser.

Google Analytics: On this website cookies are placed by the American company Google as a part of their “Analytics”-service. Special Refining Company uses this service to receive reports regarding the way our website is used and to measure quality and efficiency. We use Google Analytics in the way it is prescribed by the Autoriteit Persoonsgegevens to fall under the expectation of the cookie law, so that we do not need your prior permission for the use of Google Analytics.

Viewing, correcting or deleting

You have the right to view, correct or delete your personal data. Furthermore you have the right to withdraw possible permission for data processing or to object against processing of your personal data. You have the right for data portability if we have processed your consented data or data which we have used to execute an agreement. This means that you can request us to send your digital personal data which we have filed in a readable computer file to you or to another (named by you) organization.

You can send your request for viewing, correcting, deleting or data portability or request for withdrawing your permission or objection to the processing of your personal data to [email protected].

To ensure a request is done by you, we ask you to send a copy of your ID together with the concerning request. Please black your passport photo, MRZ (machine readable zone), passport number and BSN (citizen service number) to protect your privacy. We will reply a.s.a.p., at the latest 4 weeks after your request.

We would also like to point out that you have the possibility to complain to the national supervisor, the Autoriteit Persoonsgegevens.


We take the protection of your data seriously en take appropriate measures to avoid abuse, loss, unauthorized access, unauthorized disclosure and unauthorized alteration. When you have the impression that your data is not secured sufficient or if there are indications of misuse, please contact our customer service or via [email protected]

High quality standards, excellent yields and reliable deliveries

SRC is at your service

Call: +31 (0)75 670 670776 Send us an email